Professional Cleaning Services
Tenancy cleaning,Contract cleaning,Office cleaning,Moving in or out cleaning,One-off cleaning,Spring cleaning

Frequently Asked Questions

A: We do not charge per hour. Before we do anything, we give you a fixed price. Sometimes we can offer prices over the phone. However, we prefer to visit your home so we can properly evaluate what needs doing and how we can best help you. At the best price.

A: You can book an appointment between 8am and 6pm during the week. We are also available Saturdays from 8am until 4pm and may have some evening slots, so can be flexible depending on your requirements.

A: We can move larger objects like sofas, armchairs, light wardrobes. However, it helps us if you have already (re)moved any smaller, breakable items, such as glassware and antiques. That includes items inside cabinets that may need to be moved.

A: We take each cleaning project very seriously and take courses every year to ensure we are up-to-date with the latest cleaning methods. Certificates can be shown on request.

A: Because our cleaning methods rely on certain types of chemicals, please make us aware of any allergy sufferers. We will take the appropriate measures to minimise the risk of allergy sufferers coming into contact with any cleaning chemicals. Also, the allergy sufferer should not enter the room that has had items cleaned within it for a twenty-four hour period.

A: Yes we are. We have comprehensive business insurance with certification provided on request.

Disclaimer

All prices are inclusive of VAT. We will do our best to make sure your appliances, assets and furnishing are cleaned to a high standard. However, if they have not been cleaned, maintained and cared since they were purchased or mounted, regrettably we will not be liable for ingrained dirt, stains, scratches, etc. that cannot be removed using chemicals. We will try to remove and clean any small amounts of oil, paint, varnishes, wax or other such substances such as sticky tape, stickers or blu -tac, any higher amounts need extra charge.

Cupboards, wardrobes, fridge and freezers must be empty of any stuff in order to be cleaned or we can do this for an extra charge.
We clear all the stuff left behind like toilet rolls, shoes, books, etc. unless instructed(we are not removing large amount of stuff and rubbish left behind), make sure you let us know about that. If the property is not cleared and doesn’t meet our terms we reserve the right to leave.
We move most of the furniture around to cover most of the areas where applicable.
We will try to get before & after photos where applicable.

Freezers must be defrosted in advance, as the timescales for defrosting may not enable us to thoroughly clean it. Dishwashers needs given a quick clean cycle prior leaving property. Our End of Tenancy Cleaning service does not include cleaning of walls.
We reserve the right to amend the initial quotation, should the client’s original requirements change.
We aim to response to complaints if they are made up to 48-hour after the cleaning.
We will not accept a complaint based on an Inventory check report, filed more than 24-hour after the cleaning. If the carpets are being professionaly cleaned that won’t guarantee the outcome of the stains. If there are special instructions to be applied please let us know beforehand. If decortion has been made on the proeprty and it is any substantial amount of paint & decoration stuff to be removed and cleaned we have to charge extra, this is not an after buliders cleaning service.
We prefer to be the last persons on the premises to avoid any discrepancies, if you got plumber, painter or other contractors, the best is for them to come before us. If you ask us to go back to rectify we need to charge if not our fault.

If you have any further questions on our carpet cleaning service then please don’t hesitate to contact us.

What Our Customers Say!

I've been using Herts carpet cleaning for end of tenancy clean. They are always flexible and do a great job. Easy to arrange and book them. I'd highly recommend them.
Stanciu Octavian Ionut
Stanciu Octavian Ionut
2018-07-16T20:34:00+0000
We used Herts for a last minute post renovation clean, including a deep clean of the oven. They worked really hard, the house is spotless and the oven looks brand new.
Claire Javeleau Cole
Claire Javeleau Cole
2018-07-15T07:01:21+0000
I needed an end of tenancy and carpet cleaning and the job done by Gabriel and his team was second to none. The flat looked better than new. Fast, reliable and great value for money. I would certainly recommend them to anyone.
Ajay Johnson
Ajay Johnson
2018-07-03T20:17:43+0000
The best cleaning service I ever received. They will leave everything spotless, great communication, decent fees, on time as booked. What else to expect? I can only say outstanding and many thanks for making life easier!
Isabella Ceausu
Isabella Ceausu
2018-06-28T09:36:19+0000
I have been so impressed with Gabriel’s work on many occasions in a professional way (tenancy). His team always leaves the property, appliances and carpet immaculate. Would 100% recommend him!
Donna Glickman Chester
Donna Glickman Chester
2018-06-23T14:02:26+0000
Amazing carpet cleaning today! Old deep pile carpet in cream now looks like new! Oven cleaned too and actually looks as if no one has ever used it since it was fitted...you have to believe me and you have to try them if you want a professional job done. Friendly and very very hard working.
Joanna Stone
Joanna Stone
2018-06-08T17:40:26+0000
We have been using Herts Carpet cleaning company for over three years now. They have always done an excellent job, carpets look brand new and the cleaning is always to a high standard.
Tej Sanotra
Tej Sanotra
2018-06-04T14:39:07+0000
Brilliant service at a great price! Gabriel is very helpful does a fabulous job. No hesitation in recommending Herts Carpet Cleaning. Even my boss was impressed. Thanks again Gabriel �
Tina Homer
Tina Homer
2018-06-01T06:53:25+0000
I've been using herts carpet cleaning for end of tenancy cleans for the past few years. They are always flexible and do a great job for me. I'd highly recommend them.
James Caley
James Caley
2018-05-17T10:44:04+0000
I have been dealing with Gabriel for a number of years in a professional capacity an(mainly end of tenancy cleans) - his work is always to a very high standard and I can therefore recommend him.
Helen Frusher
Helen Frusher
2018-05-11T14:00:25+0000
Very easy to arranged, came as booked on that day and a couple of phone calls prior to his visit. Reasonable priced and got my carpet cleaned good enough but could of detailed it abit more as a lot fluff is still on it.
Jayco Jayco
Jayco Jayco
2018-05-10T15:49:11+0000
Very pleased with Herts Carpet Cleaning. We employ them very often at Let Me Properties for end of tenancy cleaning, oven cleaning, and carpet cleaning. The work is always done to a high standard and the rates are fair.
Gregory Moulton
Gregory Moulton
2018-05-04T19:17:38+0000
Fabulous service, reasonably priced. Turns up on time, is mindful of the rest of the house, leaves everything clean and tidy. Moves the furniture for you, when required and gives you feedback on the state of your carpets. I would recommend Gabriel every time. He has been cleaning my carpets for 5 years now
Tyra Saleem
Tyra Saleem
2018-05-03T17:08:34+0000
Really pleased. Had to get job done quickly before son moved into flat. Gabriel obliged in couple of days. Very thorough job - carpets great too. Came on recommendation and I recommend. Came exactly when said to view and clean and such a nice man to deal with.
Sian Goodwin
Sian Goodwin
2017-07-18T11:29:56+0000
Thanks so much Gabriel for the brilliant work on my hall way and front room carpet. Not to mention my oven. Takeaways in this house all weekend as I don't want to touch my sparkly clean oven...! Will definitely be using you again !
Mishha Pengelly
Mishha Pengelly
2017-07-14T17:02:12+0000
Thank you Gabi for saving my boy's bedroom carpet � Chocolate ice cream is not a good idea without a supervision yet � Maybe after 10-20 yrs �Amazing job, so quick and professional �
Lidiya Dimitrova
Lidiya Dimitrova
2017-07-13T18:37:57+0000
Gabriel and team his team have done a number of jobs for me and have always done a good job. They excelled themselves on Friday doing a great job in difficult circumstances and all at short notice.
Vivienne Levy
Vivienne Levy
2017-07-13T17:47:39+0000
Thank you Gabriel from Herts Carpet Cleaning for a quick response to our request for a end of tenancy cleaning. Very helpful in explaining the process. Very pleased with the job and will use and recommend him in the future.
William Grant
William Grant
2017-06-06T11:23:25+0000
Gabriel and team did an amazing job cleaning our new house before we moved in. All carpet stains removed and kitchen and bathroom looking as good as new! Thank you!!!
Veneta Klug
Veneta Klug
2016-12-28T09:35:05+0000
Thank you Gabriel and staff for the thorough end of tenancy clean on my flat - it was an excellent job - no surface left untouched! The carpet cleaning was also excellent - cleaner than when I moved in! Naomi
Naomi Thompson
Naomi Thompson
2016-05-03T13:23:43+0000