Professional Cleaning Services
Tenancy cleaning,Contract cleaning,Office cleaning,Moving in or out cleaning,One-off cleaning,Spring cleaning

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Frequently Asked Question?

On our Carpet Cleaning Service

A: We do not charge per hour. Before we do anything we give you a fixed price. Sometimes we can offer prices over the phone, but mostly we like to come round and give a quote at your home.

A: We take carpet, rugs and upholstery cleaning very seriously and take courses every year. We are up to date with the latest methods and cleaning standards you expect. Certificates can be shown on request.

A: Because carpet cleaning methods rely water based chemicals the carpet cleaner should be made aware of the allergy so measures can be taken to ensure that the risk of the allergy sufferer coming into contact with any cleaning chemicals. The allergy sufferer should not enter the room that has had items cleaned within it for a twenty-four hour period.

A: We can move objects like sofas, armchairs, light wardrobes, etc, but you have to move or clear some small stuff, breakable items, glassware, antiques, etc., including those inside cabinets that may need to be moved.

A: Choosing the proper cleaning system is important. Some systems and incorrect application methods may leave residues which accelerates re-soiling and defeats the whole purpose of cleaning. This is not the case with the system and products we use.

A: It will vary depending on the method of cleaning, the amount of ventilation and type of carpet or rug. However, even when our water based cleaning is used, our drying equipment reduces the drying time greatly. Carpets are normally fully dry between 2 to 6 hours with most being dry within 4 hours. Upholstery can take a little longer and we would recommend you wait until the following day until using your furniture after cleaning, but in many cases it is less than that.

A: Every stain or spot will be treated, however some stains are permanent, so we cannot guarantee their complete removal, but will certainly do our very best to remove them. Certain dyes from food coloring and other products such as pollens, tannin from tea, coffee etc, can cause permanent damage to carpets. Complete removal can be dependent on the length of time the stain has been in existence, so it’s imperative to have them treated at once.

A: We use the very latest professional equipment and industrial strength chemicals. Not only that we also give your carpet, rugs and upholstery a thorough pre-vacuum first before we even begin to clean! This is free of charge and can make an enormous difference to the end result. Most of carpet cleaners never pre-vacuum first, why you see poorer results.

A: Usually the program is 08.00 AM to 08.00 PM, but we can be quite flexible upon your requirements.

A: Yes we are. We have comprehensive business insurance with certification provided on request.

A: There are a few factors to consider – the amount of soiling in the carpet, the length of pile, the weather, the temperature and humidity in the property. Part of a professional carpet cleaner’s skill is to clean the carpets as thoroughly as possible and leave the carpets as dry as possible. However with our latest equipment and methods they should be dry in 4 to 6 hours. Upholstery furniture can take double than carpet to dry.

A: Some carpets are prone to shrinkage, however even these will not shrink if they are cleaned correctly. We can inspect this at the time of our visit, take appropriate measures and safest method of cleaning for prevention.

A: It all depends on the size of room, level of soiling, how much furniture is in the room, etc. Again with the latest equipment we use, we will complete the work as fast as possible in order that your home or premises will return to normal in time.

A: Absolutely not! Hot water extraction is the method preferred by Shaw Industries and many other leading carpet manufacturers. It is considered by many to be the best method of removing embedded soil and other contaminants.

A: This is a protection treatment that can be applied to carpets and upholstery following the cleaning process. They act like a wax coating on a car’s paintwork. They won’t stop a suite or carpet getting dirty but they will slow the process down. Because they prevent the soils and spills from sticking to the fibres and it will also make it easier to remove marks and mop up spills. This helps prevent many unsightly permanent stains.

A: Yes, it works in conjunction with the correct day to day maintenance. Most carpet cleaners do not give sufficient information when they sell protection which,is important if it is to work for you.

A: Usually once at 12 months, but this depends by the number of people living in your house, weather, pets, etc.

A: Not at all! Professional carpet cleaners need to have very expensive equipment to carry out this kind of work successfully. Less expensive equipment leaves large amounts of residue and moisture behind that may cause rapid re-soiling and possible damage to your carpets, rugs and upholstery. Additionally, most carpet cleaning problems are related to technical error, hence the need for proper training. Too low a price is a very questionable sign indeed. You get what you pay for!

Disclaimer

All prices are inclusive of VAT. We will do our best to make sure your appliances, assets and furnishing are cleaned to a high standard. However, if they have not been cleaned, maintained and cared since they were purchased or mounted, regrettably we will not be liable for ingrained dirt, stains, scratches, etc. that cannot be removed using chemicals. We will try to remove and clean any small amounts of oil, paint, varnishes, wax or other such substances such as sticky tape, stickers or blu -tac, any higher amounts need extra charge.

Cupboards, wardrobes, fridge and freezers must be empty of any stuff in order to be cleaned or we can do this for an extra charge.
We clear all the stuff left behind like toilet rolls, shoes, books, etc. unless instructed(we are not removing large amount of stuff and rubbish left behind), make sure you let us know about that. If the property is not cleared and doesn’t meet our terms we reserve the right to leave.
We move most of the furniture around to cover most of the areas where applicable.
We will try to get before & after photos where applicable.

Freezers must be defrosted in advance, as the timescales for defrosting may not enable us to thoroughly clean it. Dishwashers needs given a quick clean cycle prior leaving property. Our End of Tenancy Cleaning service does not include cleaning of walls.
We reserve the right to amend the initial quotation, should the client’s original requirements change.
We aim to response to complaints if they are made up to 48-hour after the cleaning.
We will not accept a complaint based on an Inventory check report, filed more than 24-hour after the cleaning. If the carpets are being professionaly cleaned that won’t guarantee the outcome of the stains. If there are special instructions to be applied please let us know beforehand. If decortion has been made on the proeprty and it is any substantial amount of paint & decoration stuff to be removed and cleaned we have to charge extra, this is not an after buliders cleaning service.
We prefer to be the last persons on the premises to avoid any discrepancies, if you got plumber, painter or other contractors, the best is for them to come before us. If you ask us to go back to rectify we need to charge if not our fault.

If you have any further questions on our carpet cleaning service then please don’t hesitate to contact us.

What Our Customers Say!

Amazing carpet cleaning today! Old deep pile carpet in cream now looks like new! Oven cleaned too and actually looks as if no one has ever used it since it was fitted...you have to believe me and you have to try them if you want a professional job done. Friendly and very very hard working.
Joanna Stone
Joanna Stone
2018-06-08T17:40:26+0000
We have been using Herts Carpet cleaning company for over three years now. They have always done an excellent job, carpets look brand new and the cleaning is always to a high standard.
Tej Sanotra
Tej Sanotra
2018-06-04T14:39:07+0000
Brilliant service at a great price! Gabriel is very helpful does a fabulous job. No hesitation in recommending Herts Carpet Cleaning. Even my boss was impressed. Thanks again Gabriel �
Tina Homer
Tina Homer
2018-06-01T06:53:25+0000
I've been using herts carpet cleaning for end of tenancy cleans for the past few years. They are always flexible and do a great job for me. I'd highly recommend them.
James Caley
James Caley
2018-05-17T10:44:04+0000
I have been dealing with Gabriel for a number of years in a professional capacity an(mainly end of tenancy cleans) - his work is always to a very high standard and I can therefore recommend him.
Helen Frusher
Helen Frusher
2018-05-11T14:00:25+0000
Very easy to arranged, came as booked on that day and a couple of phone calls prior to his visit. Reasonable priced and got my carpet cleaned good enough but could of detailed it abit more as a lot fluff is still on it.
Bou Wah Tsang
Bou Wah Tsang
2018-05-10T15:49:11+0000
Very pleased with Herts Carpet Cleaning. We employ them very often at Let Me Properties for end of tenancy cleaning, oven cleaning, and carpet cleaning. The work is always done to a high standard and the rates are fair.
Gregory Moulton
Gregory Moulton
2018-05-04T19:17:38+0000
Fabulous service, reasonably priced. Turns up on time, is mindful of the rest of the house, leaves everything clean and tidy. Moves the furniture for you, when required and gives you feedback on the state of your carpets. I would recommend Gabriel every time. He has been cleaning my carpets for 5 years now
Tyra Saleem
Tyra Saleem
2018-05-03T17:08:34+0000
Really pleased. Had to get job done quickly before son moved into flat. Gabriel obliged in couple of days. Very thorough job - carpets great too. Came on recommendation and I recommend. Came exactly when said to view and clean and such a nice man to deal with.
Sian Goodwin
Sian Goodwin
2017-07-18T11:29:56+0000
Thanks so much Gabriel for the brilliant work on my hall way and front room carpet. Not to mention my oven. Takeaways in this house all weekend as I don't want to touch my sparkly clean oven...! Will definitely be using you again !
Mishha Pengelly
Mishha Pengelly
2017-07-14T17:02:12+0000
Thank you Gabi for saving my boy's bedroom carpet � Chocolate ice cream is not a good idea without a supervision yet � Maybe after 10-20 yrs �Amazing job, so quick and professional �
Lidiya Dimitrova
Lidiya Dimitrova
2017-07-13T18:37:57+0000
Gabriel and team his team have done a number of jobs for me and have always done a good job. They excelled themselves on Friday doing a great job in difficult circumstances and all at short notice.
Vivienne Levy
Vivienne Levy
2017-07-13T17:47:39+0000
Have used Gabriel now for a few different properties, and each time he and his team have done an excellent job. Can highly recommend him - great attention to detail, and incredibly thorough.
Mark Weber
Mark Weber
2017-07-04T11:10:34+0000
Thank you Gabriel from Herts Carpet Cleaning for a quick response to our request for a end of tenancy cleaning. Very helpful in explaining the process. Very pleased with the job and will use and recommend him in the future.
William Grant
William Grant
2017-06-06T11:23:25+0000
Gabriel and team did an amazing job cleaning our new house before we moved in. All carpet stains removed and kitchen and bathroom looking as good as new! Thank you!!!
Veneta Klug
Veneta Klug
2016-12-28T09:35:05+0000
Thank you Gabriel and staff for the thorough end of tenancy clean on my flat - it was an excellent job - no surface left untouched! The carpet cleaning was also excellent - cleaner than when I moved in! Naomi
Naomi Thompson
Naomi Thompson
2016-05-03T13:23:43+0000