Professional Cleaning Services
Tenancy cleaning,Contract cleaning,Office cleaning,Moving in or out cleaning,One-off cleaning,Spring cleaning

Frequently Asked Questions

A: We do not charge per hour. Before we do anything, we give you a fixed price. Sometimes we can offer prices over the phone. However, we prefer to visit your home so we can properly evaluate what needs doing and how we can best help you. At the best price.

A: You can book an appointment between 8am and 6pm during the week. We are also available Saturdays from 8am until 4pm and may have some evening slots, so can be flexible depending on your requirements.

A: We can move larger objects like sofas, armchairs, light wardrobes. However, it helps us if you have already (re)moved any smaller, breakable items, such as glassware and antiques. That includes items inside cabinets that may need to be moved.

A: We take each cleaning project very seriously and take courses every year to ensure we are up-to-date with the latest cleaning methods. Certificates can be shown on request.

A: Because our cleaning methods rely on certain types of chemicals, please make us aware of any allergy sufferers. We will take the appropriate measures to minimise the risk of allergy sufferers coming into contact with any cleaning chemicals. Also, the allergy sufferer should not enter the room that has had items cleaned within it for a twenty-four hour period.

A: Yes we are. We have comprehensive business insurance with certification provided on request.

Disclaimer

All prices are inclusive of VAT. We will do our best to make sure your appliances, assets and furnishing are cleaned to a high standard. However, if they have not been cleaned, maintained and cared since they were purchased or mounted, regrettably we will not be liable for ingrained dirt, stains, scratches, etc. that cannot be removed using chemicals. We will try to remove and clean any small amounts of oil, paint, varnishes, wax or other such substances such as sticky tape, stickers or blu -tac, any higher amounts need extra charge.

Cupboards, wardrobes, fridge and freezers must be empty of any stuff in order to be cleaned or we can do this for an extra charge.
We clear all the stuff left behind like toilet rolls, shoes, books, etc. unless instructed(we are not removing large amount of stuff and rubbish left behind), make sure you let us know about that. If the property is not cleared and doesn’t meet our terms we reserve the right to leave.
We move most of the furniture around to cover most of the areas where applicable.
We will try to get before & after photos where applicable.

Freezers must be defrosted in advance, as the timescales for defrosting may not enable us to thoroughly clean it. Dishwashers needs given a quick clean cycle prior leaving property. Our End of Tenancy Cleaning service does not include cleaning of walls.
We reserve the right to amend the initial quotation, should the client’s original requirements change.
We aim to response to complaints if they are made up to 48-hour after the cleaning.
We will not accept a complaint based on an Inventory check report, filed more than 24-hour after the cleaning. If the carpets are being professionaly cleaned that won’t guarantee the outcome of the stains. If there are special instructions to be applied please let us know beforehand. If decortion has been made on the proeprty and it is any substantial amount of paint & decoration stuff to be removed and cleaned we have to charge extra, this is not an after buliders cleaning service.
We prefer to be the last persons on the premises to avoid any discrepancies, if you got plumber, painter or other contractors, the best is for them to come before us. If you ask us to go back to rectify we need to charge if not our fault.

If you have any further questions on our carpet cleaning service then please don’t hesitate to contact us.

What Our Customers Say!

Gabriel and his team did a fantastic job cleaning our flat at the end of our tenancy. They managed to get stains out the carpet that we never thought would come out, and the oven was cleaned so well that it looks brand new. Friendly service and reasonably priced. Highly recommend.
Bethan Rhiannon
Bethan Rhiannon
2018-09-22T20:48:19+0000
Great job, very pleased with the results
Svet S.Smith
Svet S.Smith
2018-08-25T10:34:58+0000
Really thorough end of tenancy clean for my flat. Arrived on time and did the job at a very competitive price. Highly recommended!
Gam Cooray
Gam Cooray
2018-08-18T22:18:31+0000
This is the second time Gabriel has cleaned our carpets so it’s no surprise I have no hesitation in recommending him. Excellent!
Chris Lewis
Chris Lewis
2018-08-18T11:18:19+0000
Great communication and professionalism- highly recommend!
Christina Fowler
Christina Fowler
2018-08-17T15:24:06+0000
A fantastic deep clean and our cream carpets are looking brand new. Thanks to Gabriel for removing the horrendous stain and smell of milk in our sons bedroom! Tidy and thorough I couldn’t ask for a better service. This is why my wife and I keep using him and have done for many years!
Robert Whipple
Robert Whipple
2018-08-15T19:41:46+0000
I've been using Herts carpet cleaning for end of tenancy clean. They are always flexible and do a great job. Easy to arrange and book them. I'd highly recommend them.
Stanciu Octavian Ionut
Stanciu Octavian Ionut
2018-07-16T20:34:00+0000
We used Herts for a last minute post renovation clean, including a deep clean of the oven. They worked really hard, the house is spotless and the oven looks brand new.
Claire Javeleau Cole
Claire Javeleau Cole
2018-07-15T07:01:21+0000
I needed an end of tenancy and carpet cleaning and the job done by Gabriel and his team was second to none. The flat looked better than new. Fast, reliable and great value for money. I would certainly recommend them to anyone.
Ajay Johnson
Ajay Johnson
2018-07-03T20:17:43+0000
The best cleaning service I ever received. They will leave everything spotless, great communication, decent fees, on time as booked. What else to expect? I can only say outstanding and many thanks for making life easier!
Isabella Ceausu
Isabella Ceausu
2018-06-28T09:36:19+0000
I have been so impressed with Gabriel’s work on many occasions in a professional way (tenancy). His team always leaves the property, appliances and carpet immaculate. Would 100% recommend him!
Donna Glickman Chester
Donna Glickman Chester
2018-06-23T14:02:26+0000
Great professional service- best carpet cleaning my carpets have ever had- punctual, reliable service. Will use again!
Emilie Hoogenboom
Emilie Hoogenboom
2018-06-18T19:00:16+0000
Amazing carpet cleaning today! Old deep pile carpet in cream now looks like new! Oven cleaned too and actually looks as if no one has ever used it since it was fitted...you have to believe me and you have to try them if you want a professional job done. Friendly and very very hard working.
Joanna Stone
Joanna Stone
2018-06-08T17:40:26+0000
Great friendly service
Kim McLaren
Kim McLaren
2018-06-06T18:58:17+0000
We have been using Herts Carpet cleaning company for over three years now. They have always done an excellent job, carpets look brand new and the cleaning is always to a high standard.
Tej Sanotra
Tej Sanotra
2018-06-04T14:39:07+0000